Division: Corporate

Department : Account Receivables Operations

Work Schedule: M-F 8:00 AM-5:00 PM

Why you will love Coca-Cola UNITED?

About us:

• Privately owned and operated with 100+ years of historical strength and stability
• Dedicated to supporting internal career growth through on job training, learning and opportunity for career advancement
• Excellent Total Value Benefits Package to include:
• Two weeks paid vacation within first year
• Comprehensive Medical Preferred Provider Plan
• Dental, vision, flex spending
• Employee Assistance Program
• Company paid life insurance ($50,000)
• Additional optional insurance (accident, critical illness, universal life, home & auto)
• Paid maternity & paternity leave
• Paid holiday & sick time
• 401(k) match (50% on first 6%; plus an additional annual match of up to 3%)
• Exclusive employee discounts (cell phone, event tickets, gym membership, car buying, hotels, car rentals, technology needs and much more)
• Competitive Compensation
• Tuition Reimbursement Program reimbursable up to $5250

Job Description

The Specialist – Accounts Receivables 1 is responsible for managing Accounts Receivable portfolios by performing collections, write-offs, reclassifications, as well as exemplifying great customer service to our internal and external customers.

What your day will look like:

• Responsible for general collections work on a large number of accounts by making calls, sending emails, receiving payments and posting payments, in addition to providing great customer service to our internal and external customers while resolving complex situations
• Researching residuals on customer accounts, communicating effectively with other departments within UNITED, as well as customers to resolve invoice discrepancies, perform write offs when applicable and manage the Coke One North America (CONA) adjustments process for the applicable territories
• Build aging spreadsheets in preparation of monthly calls with sales teams for the applicable territories and notating the appropriate accounts; manage customers through external portal use; issue refunds via the mail check process
• Performs appropriate duties as assigned by management

What you need to succeed:

• Minimum of 18 years old
• Personal Protective Equipment (PPE) as required by position and compliance with UNITED safety policies
• Regular and prompt attendance is an essential function of the job
• Ability to read, write and speak English
• Ability to maintain a neat professional appearance within Company guidelines
• Ability to maintain safety and security of Company assets
• Ability to utilize all Company provided resources and technology
• Ability to demonstrate independence, analytical skills, and strategic thinking
• Effective communication skills
• Bachelor's degree (B. A.) from four-year College or university; or 1 to 3 years of related experience and/or training; or equivalent combination of education and experience
• Microsoft Outlook and Excel experience preferred
• SAP experience preferred
• Excellent oral and written communication skills, analytical, customer service, and organizational skills with a strong attention to detail
• Ability to perform duties in a fast-paced environment while handling high volumes of data
• Ability to work with all functional team members
• Continuous sitting and typing
  

CCBCU is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Veteran friendly.