How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position at the Department of Film, Television, and Media. Your letter should highlight skills and experiences that relate to this position.

Job Summary

The Department of Film, Television, and Media at the University of Michigan is searching for Program Assistant to provide a wide range of student services, marketing and communication, and general office support to the department.

This is a 100% effort (40 hours per week) position. This position has a M-F, 8am-5pm schedule, with very occasional evening work expected.

In addition to supporting the undergraduate and graduate programs, the program assistant also provides critical support to the entire Film, Television, and Media community through their presence and work in our main office. They are often the first point of contact with the department for prospective and current students, faculty, as well as parents, staff from across campus, and members of the Ann Arbor community.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Responsibilities*

Key responsibilities include, but are not limited to:

Student Services Support: Enter and maintain class schedule in Wolverine Access. Collect, enter, and maintain course descriptions; collect, upload, and archive syllabi. Process overrides. Manage classroom requests; monitor textbook ordering; schedule advising appointments; maintain advising appointment calendars.

Event Support: Assist Student Services Coordinator with planning and executing departmental undergraduate declaration event, participation in LSA Major/Minor Fair; assist with graduate recruitment, orientation and professionalization lunches; manage the Mitchell Scholars program events, assist with other events as needed.

Communication Support: Create, maintain, and update content of departmental website; oversee social media accounts; create departmental e-newsletter; create content for and maintain digital signage. Create department specific advertisement for Giving Blue Day; create departmental flyers and other promotional materials for events and classes; create power points for promotional and outreach presentations. Edit and format departmental communications and reports. Suggest, create, and implement ideas for departmental branded merchandise.

General Office Support: greet visitors, answer/route questions, answer phone. Monitor and order office and kitchen supplies. Order computers and peripherals and coordinate set-up with IT. Maintain departmental directories, email lists, copier codes and mailboxes. Trouble shoot copier and printer and call for appropriate service persons as needed. Process incoming and outgoing mail. Coordinate bi-annual shredding event. Maintain departmental bulletin boards. Schedule departmental conference room and meeting rooms. Act as liaison to UM Facilities for routine facilities issues (light bulbs etc.) Supervise student temp in the main office.

Required Qualifications*

Associate degree or an equivalent combination of education and experience. Demonstrated excellent written, verbal and interpersonal communication skills. Demonstrated ability to use sound judgment and problem solve. Ability to work effectively and sensitively with a diverse group of students, faculty, and staff. Demonstrated ability to handle sensitive and confidential materials and situations appropriately.  Proficiency with information technology applications, including MS Word and Excel, Adobe Creative Cloud, as well as web site maintenance.  Must have excellent organizational skills, demonstrate the ability to set priorities, and handle multiple assignments and deadlines; meticulous attention to detail and accuracy.  

Desired Qualifications*

Bachelor degree or an equivalent combination of education and experience. Reasonable knowledge of UofM and LSA policies and procedures. Experience with event planning. Experience using Wolverine Access. Experience in graphic design, marketing.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The salary range for this position is $40,000 to $50,000, please note a higher salary may be offered based on equity and the selected candidate's experience.

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei .

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision .

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.