Jobs with Jasco Products Company, Inc.
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Bilingual Call Center Tech Specialist
Jasco Products Company, Inc.
Jasco is looking for a Bilingual Consumer Care Tech Specialist that wants to go above and beyond for our customers!Shift is 9:00am-6:00pm, Monday through Friday. Call center hours are 7:00 am - 8:00 p...
Nov 14, 2024
Oklahoma City, OK
Bilingual Call Center Tech Specialist
Oklahoma City, OK
Nov 14, 2024
Full-time

Jasco is looking for a Bilingual Consumer Care Tech Specialist that wants to go above and beyond for our customers!

Shift is 9:00am-6:00pm, Monday through Friday. Call center hours are 7:00 am - 8:00 pm.

$16.70-$17.20 per hour

  • Consumer Care Specialists serve our customers with excellence by striving to always exceed expectations while providing technical support for our products.
  • Fluent written/spoken English and Spanish
  • In this role you will handle phone calls from customers and help troubleshoot problems, answer general questions, and resolve all other consumer issues.
  • As a specialist you will receive training on all Jasco's products; including things such as universal remotes, antennas, timers, and home automation devices.
  • Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals.

Competencies: Action-Oriented, Being Resilient, Communicates Effectively, Demonstrates Self-Awareness, Quality of Work, Situational Adaptability

Qualifications

  • Previous customer service/call center experience is preferred.
  • Working knowledge of consumer electronics is desired.
  • Fluent written/spoken English and Spanish required.
  • Competency in a Microsoft Windows computer environment desired.
  • Must be able to lift and carry products, chairs, returns, and office supplies as needed.

Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer

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Bilingual Call Center Tech Specialist
Jasco Products Company, Inc.
Oklahoma City, OK
Nov 14, 2024
Full-time
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