Hyatt Corporate Office, Chicago
The Opportunity
Hyatt seeks an enthusiastic Infrastructure IT Project Manager to join our Hotel Openings and Transitions team. In this role, you will be collaborating closely with the broader Field Technology Services team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
•Annual allotment of free hotel stays at Hyatt hotels globally
•Flexible work schedules
•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
•Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
As an Infrastructure IT Project Manager, you will lead critical IT projects, ensuring they are completed on time, within budget, and in alignment with our company's standards. You will be the primary lead in reviewing IT designs for new constructions, renovations, and expansions, ensuring the seamless integration of technology infrastructure.
One of the main responsibilities of the Infrastructure IT Project Manager is to review the IT Design of a construction which has been published by third party IT Consultants – either new build, renovations, or expansion to ensure that all IT infrastructure elements are in place. These elements relate to appropriate spacing and conditioning of the technology rooms as well as all low voltage cabling requirements for the overall construction.
This individual will work with the Owner, Owner Representatives, or Asset Managers and all consultants, contractors and subcontractors that participate in the New Build, Renovation or Expansion process that includes the IT, Electrical and Audio Visual Consultants as well as teams involved in the deployment of the Low Voltage Cabling, along with multiple internal Hyatt collaborators and piers such as Design Services, Networking, Access Control, Security and others.
Responsibilities include but not limited to:
· Maintain a direct working relationship with the designated IT Project Manager and Telecom Project manager assigned to the project.
· Maintain a direct working relationship with all Design Service team members as it relates to hotel project designs.
· Review, Approve, and Maintain a list of Hyatt approved Low Voltage Consultants
· Maintain and update IT Low Voltage Infrastructure Standards as needed.
· Participate in Initial project kick off meetings issued by the Design Services team as well as the Hotel Openings and Transitions IT Team.
· Maintain a direct working relationship with the IT Consultant and the Low Voltage team assigned to the project, documenting and logging all key items that have been identified and all requested changes.
· Review Blueprint Drawings through all phases of the new build or rebranding project, with strong focus on critical systems:
o MDF and IDF Space Dimensions to ensure appropriate spacing.
o Emergency Generator Power for the building and IT Facilities.
o MDF and IDF Electrical Power and Distribution.
o MDF and IDF Uninterrupted Power System (UPS) requirements.
o MDF and IDF HVAC System requirements.
o MDF and IDF Fire Suppression requirements.
o MDF and IDF Cabinet/Rack Requirements and Distribution.
o Riser Cable Designs
· Identifying potential risks and issues in IT Infrastructure Design and recommend to Ownership and IT Consultants mitigation strategies to ensure smooth project execution.
· Request that IT Consulting and Low Voltage Contractors ensure all IT Infrastructure is tested, validated and complies with industry and brand standards.
· Request and Review from the IT Consultant the Port Matrix Documentation.
· Request and Review from the approved certified HSIA provider all Wireless Access Point (WAP) placement and Heat Map Diagrams. Provide this feedback to the IT Consultant and Low Voltage Cabling Provider.
· Ensure ownership engages with a Hyatt approved CCTV consultant for the design and deployment of an approved CCTV Security System design to ensure an appropriate CCTV Camera placement.
· Ensure the IT Consultant has addressed electrical requirements for MDF and IDF for items such as:
o Dual Independent Power circuits per cabinet
o UPS protection
o Generator Power Protection
· Maintain an active Opens issue log to ensure all items identified in the life of the project are fully documented. Opening and Closing all IT design/Infrastructure issues as identified for each new build project or renovation project.
· Work Closely and Directly with the Owner, Owner’s Representative or Asset Manager, and all consultants, contractors, and sub-contractors that participate in the new build, renovation or expansion project which include the IT, Electrical and Audio Visual Consultants as well as teams involved in the deployment of the Low Voltage Cabling, along with multiple internal Hyatt collaborators and piers such as Design Services, Networking, Access Control, Security and other teams.
· Participate in on project site visits as needed to review (with all critical parties involved), all infrastructure, layout and space planning as well as voice and data drops for all requirements of the technology implementation.
· Ensure that special requirements are identified and documents as it relates to spaces or areas of the property that are operated by ‘third party’ companies.
· Ensure that special requirements are identified and documented as it relates to spaces outside the hotel operations, such as Condominiums, Residences or Villas to deploy required technology if applicable.
· Provide Infrastructure design updates to the IT Project manager assigned to each project.
Qualifications
Experience Required:
•3-5 years of Hotel IT experience or IT Network Infrastructure Design or other equivalent business/ function role outside of the Hospitality Industry
Experience Preferred:
•Associate degree or greater in Computer Science and/or Electrical Engineering
•Specific Experience in working with blueprint reviews for Low Voltage, MATV, and CCTV systems.
•Training or certification as a Project Management Professional
•Experience with hospitality systems
•Fluent in Spanish is a plus
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.