Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Account Executive, Commercial

Do you have a passion to create amazing customer experiences?

Are you a creative and dynamic sales professional?

As a Commercial AE, you will be responsible for revenue growth with new and existing customers in an assigned geographic territory. This is a fast-growing market. In this role, your primary objective is to hunt and close new logos. We look for individuals who have a proven track record of overachieving and who likes to WIN!

Why work for Genesys?

• Genesys is the best of both worlds: You get to work for an established market leader AND have the opportunity that comes with high year over year growth.

• Work hard, play hard culture: You will be asked to do hard things and invest in your development, but will have the opportunity to manage your own schedule with a flexible time off schedule.

• Amazing Product and People: the Genesys Cloud platform IS the market leader (backed by Gartner MQ position) and you will work with amazing people in its development.

• You own your earnings potential: you can build a lucrative pipeline of opportunity in a high growth solution segment.

• You will own your own territory which includes developing networks, hunting, and fostering relationships.

What do you need to have?

• Proven experience leading complex sales cycles with a track record of accurately forecasting and closing large ($400K - $1.5M Annual Contract Value or greater) deals.

• Proven experience understanding customer needs and creating solutions using our products to solve their biggest challenges.

• Proven experience communicating, negotiating, and closing with customer executives and key stakeholders.

• Examples of how you articulate value to internal and external executives and stakeholders, presenting during demos to broad audiences, and negotiating and closing

• History of peer collaboration; sharing best practices and learning from your own/other's setbacks.

• Proven track record of building and maintain sales pipeline at or above 3X quota.

• 7+ years of sales experience (Cloud or SaaS based software sales preferred)

• Experience using MEDDPICC or similar qualification framework a plus

• Track record exceeding sales quota

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.