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WHAT YOU'LL DO

You are essential to our office, essential to our success. We are Boston Consulting Group (BCG), a 60-years young strategy consulting firm. Over the past few years, BCG has been ranked #1 in Consulting Magazine's annual "Best Firms to Work For" survey and #12 on Glassdoor’s Best Places to Work list.

While we are proud of our heritage, we are even more excited about our future, and if you are the person we are looking for, we'd be excited to share it with you. In this role, you’re the backbone of the function. You ensure that the Managing Director & Partners (MDPs) and/or Partners you support have what they need to seamlessly serve our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising. This position involves keeping up with the fast pace of our Consulting team by managing case team logistics, managing complex schedules (including internal and external meetings), end-to-end ownership of travel planning, and keeping track of time and expenses.

We operate in a hybrid model, meaning you’ll be in the office more than half of the time and have the flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. EAs help shape our culture by actively participating in office life and collaborate across functions to help fellow Business Services Team (BST) members. Our philosophy is to grow by growing others, and you will serve as a role model to more junior collaborators of the Admin team. We work hard together, and we go out of our way to support each other – we want everyone to be successful, individually and as a team.

We foster a supportive environment that propels your growth in the areas that inspire you. We provide real-time feedback, nurture curiosity, empower decision-making, and allow room to learn from mistakes. The Executive Assistant role offers numerous growth opportunities across a variety of areas including event planning, affiliation engagement, case team logistics management, client relationship building, and maximizing how the MDP allocates their time and energy. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.

YOU'RE GOOD AT

Being a proactive partner and managing your MDP’s time in a fast-paced, high volume, and constantly evolving client service environment:

Owns and drives calendar/complex meeting scheduling
Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
Processing timesheets and expenses on a timely basis
Supporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.

Building effective working relationships with key stakeholders (this will be crucial to your success!):

MDPs – Understands priorities and exercises sound judgment to make appropriate trade-off
Clients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationships
EA and AA peers – lead case team logistics and work together to support other Partners, Principals and BST leaders on the case team; provide back-up support to other assistant team members
BST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resources

Proactively leaning in to support high leverage activities for MDPs (this will vary by need):

Assisting with account planning and client relationship management
Conducting research and gathering information
Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding
Event planning for your MDPs
Additional items that you (or the MDPs) feel may be useful – be creative and think outside the box
Acting as a thought partner and trusted advisor to MDPs, their teams and others at BCG
Keeping them informed of critical information they may not be aware of
Guiding them toward making right decisions about use of time

Taking initiative to bring things "from the back burner to the front burner" for MDPs
Performing other duties as assigned or required, including some personal support; responsibilities will vary

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YOU BRING (EXPERIENCE & QUALIFICATIONS)

Bachelor's degree, strongly preferred
Demonstrated leadership and/or customer service experience
Minimum of 3 years of experience in a fast-paced environment (extremely fast paced!), supporting senior executives, strongly preferred

DO THESE BEHAVIORS/MENTALITY EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?

High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service
Strong intellectual curiosity – a hunger and desire to always be learning, experiencing, and growing
Insightful – drives the business forward by connecting the dots
Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure
Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity
Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done
Dedicated to our values – open and inclusive to all members of the team and support them as equals
Committed to improving the status quo – we respect and hire people who are willing to ask questions or make suggestions, even if it is turned down
Good judgment – highly professional and diplomatic (dealing with consultants who can be very demanding at times can be a challenge, but a challenge you're up for), knows when to ask for help or advice, is perceptive and practical
Trustworthy – a vault (you will be privy to confidential information)
Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
Self-motivated – a "can-do" demeanor with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities
Passion – hone your “superpower” and bring your true authentic self to work

YOU'LL WORK WITH

You'll be working within a motivated, close-knit team of Assistants. You will report to the Administrative Services Manager. The team is very collaborative and enjoys continuous learning and mentoring each other. Your manager will be a great resource for support and coaching, and will provide developmental guidance and support as your grow your career at BCG.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.BST is the operational heart of our business and is invaluable to our success. Roles such as finance, human resources, risk, and IT, help propel BCG forward. BST employees support the core of the organization and provide outstanding value to the business. As a BST member, you will work with inspiring, talented, dedicated, and curious colleagues in an energizing, fast-paced environment in which people are treated with respect and help one another to succeed. Working at BCG provides you with the opportunity to grow through interesting and challenging work and to have an active voice in your personal career development.

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.