Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

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Job Description
Job Title:Sr. Manager, NA Partner Marketing
Department & Team: NA Integrated Marketing
Reports to: Ludy Morales-Dunning
Location:Virtual (Raliegh or Indy preferred)
Summary:

The Genesys North America Integrated Marketing team is looking for a rock star marketer to own a segment of the overall partner marketing strategy. As the primary liaison between Sales and Marketing, the Sr. Partner Marketing Manager will need to understand go-to-market (G2M) and partner sales priorities of the business, apply a “General Manager” mentality, and build a partner marketing plan to deliver on those priorities through virtual and in-person marketing events.

The Sr. Partner Marketing Manager needs to identify and generate awareness and demand by using a variety of marketing vehicles and tactics. The focus is on the top NA partners to meet the growth objectives of the business and drive pipeline acceleration. This partner marketer is also responsible for interfacing directly with partner sales leadership, partner account managers and requires strategic marketing leadership, cross-team, and organizational teamwork, excellent communications, and project management skills, along with a passion for driving the right partner, customer and prospect experience.

In this role, you will report to the Sr. Director of NA Events and you will work closely with the extended team to execute a wide range of demand generation programs to ultimately drive leads and pipeline. The team is seeking someone who is strategic, able to work in a fast-paced organization, and is a team player who will add to the Genesys culture.

Key responsibilities:

• Develop a partner marketing plan with input and expertise from key internal stakeholders; to include hybrid, digital and in-person programs.
• Manage the relationship with the top NA VARs, TSD, BPOs and GSIs.
• Facilitate the conversation with partner sales stakeholders and align partner marketing plan to meet partner sales and marketing goals.
• Develop and drive joint plan to meet and exceed partner marketing and sales objectives, leveraging a mix of events.
• Build and maintain a strong relationship with key stakeholders to ensure Partner Sales/Marketing alignment on all programs
• Manage the allocated partner marketing budget to drive optimized investment and ROI

Knowledge, Skills and Experience:

• A minimum of seven years software/technology partner marketing experience
• Experience working with partners (VARs, TSDs, GSIs and BPO) prefered
• Highly efficient team player, with the ability to also work independently in a fast-paced, fluid, sometimes ambiguous environment.
• Experience creating and delivering events with partners.
• Self-motivated, able to work autonomously and communicate with remote management for extended periods of time.
• Experience owning pipeline targets is a plus.
• High energy and the ability to manage multiple initiatives.
• Knowledge of lead generation and sales cycles for revenue growth
• Knowledge of Salesforce, Asana and other MarTech is preferred
• 30% travel required
• Bachelor’s degree

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.