About us
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
About the Role
Enterprise Business Services (EBS) is overhauling several end-to-end processes to deliver a quality service to its internal users (i.e., BUs) and external customers and suppliers globally.
What You'll Do
In this role, you will focus on identifying, analysing, and improving business processes to maximize efficiency, effectiveness and customer experiences. This includes utilizing process modelling and lean optimization techniques to enhance processes and drive better outcomes. You will specifically be leading process improvement initiatives within Procure-to-Pay (PtP) operations while fostering a sustainable culture of continuous improvement. This will involve applying proven methodologies such as Six Sigma, Lean Thinking, and other best practices
What You'll Need
* Knowledge of process improvement methodologies (e.g., Lean Six Sigma, Kaizen, Agile)
* Ideally experience in P2P processes and/or key transformation levers (e.g., process re-design, automation)
* Reviewing end to end processes, practices, and technology to identify improvements, map current and future state, * Ability to prioritize, monitor, and evaluate improvement initiatives
* Excellent analytical skills with the ability to collect, analyze, and interpret complex data sets * Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
* Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization
* Proactive self-starter, comfortable in managing/engaging others and in dealing with and navigating ambiguity or shifting context
* Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field; Master's degree preferred
* 5+ years of experience in process improvement, business process reengineering, or related roles
More Information
#LI-NK1 #LI-HYBRID #LI-LEAN
Salary
$81,000-$95,000
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
