Service Technician / Diesel Mechanic $32/hour to $38/hour (may pay more depending on experience) POSITION PURPOSE: The Service Technician diagnoses and completes repairs on customer vehicles in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. KEY RELATIONSHIPS: The Service Technician reports directly to the Service management team. The Service Technician will communicate, with all relevant co-workers, the daily course of duties as these duties relate to the accomplishment of directives, objectives, and timely completion open repair orders. The Service Technician will work closely with their co-workers in coordinating with them as it relates to the various aspects of customer service requirements. The Service Technician will work closely with other technicians and co-workers in coordinating repair strategies and estimates in an effort to provide excellent customer service. DUTIES AND RESPONSIBILITIES * Daily planning with the rest of the service team to establish repair strategies based on job priorities. * Determine work required from the repair order. * Diagnose vehicle in operation to determine issue, to verify customer's complaint, and to plan repair strategy. * Complete repairs efficiently within the time allowed. * Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense. * Submit a complete and accurate write-up for each repair performed. * Road test vehicles to verify satisfactory repair (if you possess a CDL) * Manual and computerized time posting on a ongoing basis. * Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored. * Coordinate with the rear parts counter, as needed on parts needed for the repair. * Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords. * Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable. * Assist the Service Team with preparing accurate repair estimates when required. * Update Service Manager on current repairs in process on a regular basis. * Maintain current certifications. * Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm's way. * Provide and maintain a full set of hand tools and air tools. * Leave the customer's vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats. * Be punctual at the start of your shift and when returning from lunch and breaks. * Do not exceed two hours on diagnosis without approval from the Service Manager. * Bring any additional repairs, immediately to the attention of the Service Team * Always wear your safety glasses when on the shop floor. * Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc, * Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business. * Think company "first" & customer "first" & safety "first" in all day to day activities

Compensation details: 32-38

PI1887c63cf117-29448-35442215

PDN-9da3f8ec-3f05-40ae-85f8-2afa53ebf73d