American Red Cross
Senior Director, Quality
Richmond, VA
Sep 25, 2024
fulltime
Full Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW

The Sr. Quality Director is responsible for the strategic management and implementation of system and quality management functions to ensure compliance with relevant federal, state, and other applicable regulations. Typically direct the process of review and approval of procedures, job plans, validation plans, operational trials, training implementation plans, and/or internal processes and functions. May manage quality review, process improvement activities, review and approval of corrective action plans and effectiveness checks, including monitoring and reporting. Typically serve as quality representative on committees and trials. May support external inspections and internal audits and assessments. May serve as designee for division head. Provide support, development and/or leadership guidance to all volunteers

WHERE YOUR CAREER IS A FORCE GOOD
1. Perform evaluation and review quality systems. Identify, evaluate, and recommend strategic changes to business processes.
2. Direct quality management functions, activities, and processes.
3. Develop, implement, and maintain the activities of quality systems.
4. Oversee development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products/services.
5. Typically serve as a quality advisor to senior management.
6. Has unit-specific responsibilities within the scope of the job.-------------------------

Scope
Establishes policies appropriate for the function. Interpret and recommend modifications to company-wide policies and practices.

This position is 100% remote (with regional preference)

The salary range for this position is $159,000-$178,000.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED

  • Education: Bachelor’s degree required.
  • Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.
  • Management Experience: 7 years of supervisory or management experience.
  • Skills & Abilities: May require broad knowledge of scientific and medical issues, and extensive knowledge of relevant regulations. Detailed knowledge and understanding of QA methods, philosophies, and practices.
  • Travel: Some travel may be required.


*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE

  • Demonstrated success with cross functional relationship.
  • Multi-level oversight experience.
  • Strong growth leadership experience.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

PDN-9d17556e-3a02-43fe-b382-6b409060924b
Job Information
Job Category:
Healthcare Services
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Senior Director, Quality
American Red Cross
Richmond, VA
Sep 25, 2024
fulltime
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