Job Description:

The Role

As a Senior Business Analyst in Fidelity Workplace Consulting, you will work within the Fidelity Workplace Investing Agile Model. Senior Business Analysts are tasked with eliciting and capturing story acceptance criteria, developing and implementing business acceptance test plan, test strategy and implementing solutions to address business needs of medium to high complexity.

The Senior Business Analyst must have proven experience with strong analytical and problem-solving skills. Key attributes that make up a successful Business Analyst are; highly motivated, self-starters with a sense of ownership, driven to succeed. Knowledge of call center applications is preferred but not required. You are successful working individually as well as within a team structure.

You will be a key member of the Digital Solutions squads within Fidelity's Workplace Consulting (FWC) business unit working closely with a team of cross-functional, multi-disciplinary, and dedicated squad members responsible for delivering specific business goals.

The Expertise and Skills You Bring

• Demonstrated knowledge (5+ years) of business analyst techniques, for example: benchmarking, business rules analysis, risk analysis and user stories, user acceptance testing and product documentation.
• Experience supporting a product development team managing multiple interconnected products with a blend of technical and interpersonal skills.
• Possesses strong analytical and problem-solving abilities to effectively gather and document requirements, analyze processes, and identify areas for improvement.
• Familiarity with Drupal CMS and its related products to bridge the gap between technical teams and stakeholders. Provides effective communication and presentation to the business;
• Agile mentality; experience with Jira, Confluence, Miro or similar Agile backlog management tool
• Bachelor's degree preferred. Certification in Certified Business Analysis Professional (CBAP) desirable.
• You enjoy solving problems and are able to resolve conflicts through strong mediation skills
• Outstanding listening, verbal, and written communication skills
• Proven analytical, critical thinking and problem-solving skills
• Capable of facilitating a workshop, or speaking publicly to a broad audience
• Excellent time management skills
• Proven the ability to write clear, concise product documentation and communications
• Facilitating and orchestrating across multiple teams, BU, squads, business partners

The Value You Deliver

• Lead discovery for Feature/Epic Definition to prioritize Epics
• Ensure Epic/Story artifacts (i.e. use cases and supporting documentation) are updated and available for story execution
• Write stories and facilitate story refinement sessions to ensure they meet the Definition of Ready
• Lead collaboration with key Business, IT, Legal, Compliance & Risk partners to define product features and monitor trends
• Establish client meetings to include demos of sprint deliverables and impact analysis results (User Experience Design, Legal, Outside business groups)
• Lead organizational readiness and Deployment activities throughout each release
• Communicate issues and client feedback to the Squad Leader in a clear, concise and timely manner
• Participate and /or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives
• Provide constructive feedback for future process improvements
• Identify business requirements, document improvement opportunities, share with Scrum Team and at BA Forums
• Collaborate strategically with the QA team on QA test plan reviews and provides assistance and mentorship to QA with story requirements / acceptance criteria clarifications
• Perform End to End Business Acceptance Testing in Acceptance Region and ensure the traceability of test cases.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.