SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
The Nursing Supervisor coordinates and directs nursing operations of all hospital units during off shifts. Acts as a liaison with physicians, patients, families and staff. Schedules personnel and makes patient care recommendations and ensures effective patient throughput activities.

What you will do

• Patient Flow and Patient Placement
• Facilitates efficient and effective patient flow throughout the hospital
• Reviews clinical information regarding anticipated admissions, both scheduled and emergent
• Provides bed placement for patients at the right time and to the best possible location
• Collaborates with the multidisciplinary team to determine patient needs for admission and discharge
• Facilitates telehealth consultation for patients in collaboration with the clinical teams on each unit
• Collaborates with the Philadelphia Campus for patient and resource management on a regular basis
• Facilitates transfers out of the hospital to Philadelphia campus or outside facilities
• Supporting and Supervising Staff
• Supporting staff in decision making as needed or in clinical care for new and/or high risk, low volume clinical practices
• Provide feedback to staff on performance in the moment and recognize staff for a job well done
• Guide staff to follow departmental policies, procedures, standards and bundles including but not limited to harm prevention bundles
• Support staff with interpersonal and cross departmental collaboration and resolution of differences in opinions or strategies with a global and open mind
• Provide feedback to unit leaders regarding gaps in clinical care and provide solutions for improvement
• Provide constructive and positive feedback about staff members to unit leaders
• Staffing, Skill Mix, Clinical Productivity and Resource Management
• Oversees staffing, skill mix and clinical productivity of all units within the hospital
• Assists with resource sharing as needed to support variations in volume and acuity across the hospital
• Clinical Care
• Supports and serves as a clinical resource to staff in order to provide excellent and efficient clinical care
• Serves as a resource for vascular access throughout the hospital
• Responds to all emergencies (medical, behavioral, etc) within the hospital to assure that the appropriate resources and support are available
• Attends all IMTs, fire drills and/or any other emergency or out of the norm event
• Leads through clinical practice changes and adapts to patient care needs
• Quality and Patient Safety
• Expertise in managing quality of care and patient safety scenarios
• Submit and review KAPS, identify and escalate safety concerns, provide solutions and actively engage with teams on improvement efforts
• Responds to situations using principles of a fair and just culture
• Knowledgeable about quality and safety bundles, identifies gaps in bundles, provides resources to support execution of bundles and standards of care
• Patient and Family Experience
• Role models the ICARE values with patients and families
• Resolves patient and family concerns in collaboration with unit staff, patients and families
• Actively rounds with families to assure the ideal patient experience is being met
• Financial Stewardship
• Supports local leadership teams to optimize clinical productivity, appropriate resource utilization and supply utilization and assures alignment with the fiscal goals of the hospital and the organization
• Regulatory Awareness and Compliance
• Knowledgeable of regulatory requirements
• Oversees compliance of regulatory requirement by actively checking on the environment of care and actively educating staff on the clinical standards
• Collaborates with Multidisciplinary teams to support patient care and provide a safe environment for patients, families and staff. The teams include but are not limited to the following: Nursing, Social Work, EVS, Physicians, Facilities, IS, Security, Supply Chain, CPD, and Pharmacy
• Demonstrates CHOP leadership competencies throughout all interactions
• Escalates unresolved concerns to leadership and shares pertinent information about their shift with the oncoming leaders
• Leads and/or participates in NCCS initiatives and shared governance

Education Qualifications

• Bachelor's Degree Nursing Required
• Master's Degree Preferred

Experience Qualifications

• At least five (5) years pediatric nursing experience with evidence of leadership responsibility. Required
• Experience as a unit leader, charge nurse or other relevant patient flow experience. Required

Skills and Abilities

• Excellent communication skills
• Critical thinking and decisive judgment
• Excellent leadership ability
• Excellent judgment
• Computer Skills
• Basic Data Analytical Skills
• Computer Competency
• Basic use of a computer (mouse, keyboard, printer, USB ports).
• Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
• Web browsing, intranet search, document access.
• Use of shared network file space.
• Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
• Navigation and use of clinical communication systems.
• Information Literacy
• Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
• Accesses needed information effectively and efficiently.
• Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
• Evaluates outcomes of the use of information.
• Information Management Literacy
• Navigation of the electronic health record system.
• Ability to locate and review specific patient data in various clinical information systems.
• Effectively uses clinical decision support tools.
• Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
• Ability to collect clinical data using quality improvement tools.

Licenses and Certifications

• Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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