Resp & Qualifications

PURPOSE:

Join our team and be at the forefront of creating the next-generation API Development & Integration Platform thats driving CareFirst's cloud-native engineering, seamlessly integrating the agility of API-first design with the efficiency of a product-based approach & execution.  Be a part of the transformational force that drives CareFirst towards adopting a cloud-first strategy, accelerating innovation and enabling rapid, cost-effective & interoperable solutions across our Enterprise Portfolio.

CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed-up delivery and to expand our reach.  The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization.  To drive this transformation, the Product Owner is a key role within the Integration & Interoperability team that drives value to the business by building, managing, and maintaining a Product Backlog in collaboration with IT teams/value streams.  Represents the business to the team, and defines business purpose and value for them.  Defines the details of what is to be done and the overall scope of the project for the product offering.  Ensures that acceptance criteria are well-defined. Plays a key role in shaping the product direction, creating the feature(s), writing user stories, and innovating collaboratively through Joint Application Development (JAD) and other brainstorming sessions.  

ESSENTIAL FUNCTIONS:

• Develops and aligns the Product Roadmap to strategic goals by working with customers, both internal and external, as well as Stakeholders to analyze and document both business and technology needs.
• Engages with the Agile development team in defining and maintaining Product Backlog epics and breaking them into features, user stories and acceptance criteria.
• Informs business decisions by drafting key objectives and results, strategies, and ensures appropriate levels of data is optimized by and through the product.
• Partners with product management and senior management to create, implement, and adjust the product to fit the company portfolio; represents the team while managing business with clients, users, and stakeholders.
• Communicates the business' product needs to technologists, internal and external business partners, and is held accountable for the functionality and the adoption of the created product.
• Articulates the value proposition to clients, internal and external business partners, and key stakeholders.
• Researches and analyzes product roadmap, market, and users.
• Helps advocate for and broaden team understanding of Agile methods, knowledge of new technologies and trends.

  
  
  QUALIFICATIONS:
  
  
  Education Level: Bachelor's Degree. In lieu of a bachelors degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  
  Experience: 4 years' experience business analysis, business development, solutions development, system analysis, technical design/development implementation or equivalent experience.

  OR 2 years product owner experience.

  Licenses/Certifications:

  • Certified Scrum Product Owner - Upon Hire Preferred
    

    Preferred Qualifications:

    • Certified Scrum Product Owner - CSPO
    • Previous healthcare experience
    • Advanced degree

    Knowledge, Skills and Abilities (KSAs):

    • Knowledge of Lean Agile values, principles and practices.
    • Knowledge of Lean agile frameworks like Scrum, Kanban.
    • Knowledge of Scaling frameworks like SAFe.
    • Ability to define and build product roadmap.
    • Ability to negotiate with all stakeholders
    • Demonstrate strong and clear accountability for program success.
    • Knowledge of Product Ownership, DevOps, Test Automation practices etc.
    • Excellent communication skills written and oral.
    • Self-starter with ability to prioritize work while meeting multiple deadlines.
    • Ability to organize data and create metrics/reports/dashboards.
    • Proficient in Microsoft Office programs and industry standard Agile tools.
    • Ability to drive change at different levels, manage conflicts constructively.
    • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
    • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    
    
    Salary Range: $78,408 - $155,727

    Salary Range Disclaimer

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

    Department

    (Integration - Software Product

    Equal Employment Opportunity

    CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Where To Apply

    Please visit our website to apply: www.carefirst.com/careers

    Federal Disc/Physical Demand

    Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs.

    PHYSICAL DEMANDS:

    The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

    Sponsorship in US

    Must be eligible to work in the U.S. without Sponsorship.

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