Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.

Job Summary

This role is a hybrid role with frequent remote work.
The Product Manager will work in a fast-paced environment and will be responsible for defining key components of the assigned product utilizing deep industry expertise and knowledge of the assigned area and the end customer. The Product Manager will be responsible for providing the assigned product vision and roadmap that enables the Team to build and deliver the highest value product features quickly and accurately. You will be expected to collaborate closely with the Sr. Product Manager and Commercial Markets Sales colleagues, business stakeholders, and business owners to ensure a successful implementation and that the product exceeds all client expectations. The Product Manager requires both customer and business-oriented knowledge and communication skills. You will report to the Vice President of Specialty Products. You will work closely with a diverse team of talented and passionate teammates to ensure that products are aligned to the organization’s vision and goals. This role affords you the opportunity to expand your skills by working alongside talented and passionate teammates from diverse backgrounds.

Key Responsibilities/Duties – what you will be doing

Understanding of key assigned functions – with an initial focus on large group Dental and Vision products
Identify, document, and refine requirements from business problems
Thrives in a team environment to drive decision making
Makes priority decisions for product based on measurable business and operational value
Ability to prioritize task completion based on the objectives of the department
Forecast product/feature delivery timeframes in collaboration with your team
Proficiency in coordinating projects from planning, through implementation, to execution
Works with the Sr. Product Manager to implement, evaluate and enhance the product roadmap
Documents business processes and produces process design workflows as needed
Conducts User Acceptance Testing (UAT) as appropriate
Other duties and projects as assigned

Qualifications – what you need to perform the job

Education

Required (minimum): Bachelors’ Degree in Business or Health Administration
Preferred: Master’s degree

Experience

Required (minimum): 5-7 years in the Health, Dental or Vision Insurance industry
Preferred: 5-7 years of Proven multiple project management experience. Experience working as a Product Owner, Business Analyst or Product Analyst

Skill Requirements

Results-oriented, and able to influence others to meet goals in positive manner
Experience in process definition, often in ambiguous situations
Ability to communicate effectively both verbally and on paper, and at all levels of the organization (in particular, PowerPoint presentations)
High level Presentation skills required
Ability to make decisions in a timely swift manner.
Ability to manage projects and identify, analyze and solve practical problems taking into account relevant factors and a wide variety of variables
High level of independent judgment and initiative required
Start-up mentality and desire to innovate at a fast pace
Excellent critical thinker skills to make balanced, insightful decisions
Ability to meet strict deadlines
Problem solver
Strong analytical skills
Experience with vendor management
Strong communication skills
Willingness to listen, learn and accept other’s opinions

Working Conditions and Additional Requirements

Must be able to work under normal office conditions and work from home as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org