About us
Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.
In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing Agile methodologies and Digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge towards a carbon-free future.
Our work is critical, as National Grid powers millions of homes and businesses in the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development.
National Grid is hiring a Portfolio Manager.This position offers remote flexibility, with the requirement that candidates reside in one of the following states: New York (NY), New Jersey (NJ), Massachusetts (MA), Connecticut (CT), Vermont (VT), Rhode Island (RI), Maine (ME), or New Hampshire (NH).
Job Purpose
National Grid is seeking a Portfolio Manager to support the Customer IT organization and deliver on our Customer business strategy. This strategy is focused on three key areas:
* improving customer experience
* reducing the cost to serve our customers
* enabling our customers to adopt clean energy solutions
The Portfolio Manager is responsible for IT Customer portfolio finances and delivery reporting, working with business partners to manage demand intake, prioritization, financials and performance reporting. Additionally, this is a key role in Application Lifecycle management, regulatory submissions and tracking, and transformation efforts related to lean portfolio management and digitizing reporting.
Key Accountabilities
* Lead investment planning, both annual and as needed throughout the year, coordinating with multiple IT teams and ensuring alignment with business strategy and commitments
* Compile and submit monthly budget forecasts received from program and project managers, making portfolio-level adjustments as needed and ensuring key questions around areas such as variances and change requests are answered
* Coordinate IT demand management, collaborating with business partners to ensure relative priority is clear and guiding force ranking decision against capacity constraints
* Manage regulatory requirements and reporting including rate case development, commitment tracking and variance reporting
* Facilitate regular program/project review meetings, organizing materials to highlight benefits realization, milestones, and blockers
* Track go-lives and initiative value to support Customer CIO in reporting and stakeholder management
* Contribute to Customer business review monthly and strategic portfolio review meetings by providing IT highlights
* Support the stand up of new initiatives, guiding program/project managers on the development of high-quality project mandates, business cases, investment proposals, post investment appraisal and other deliverables as required
* Help track and manage Customer IT commercials, including the facilitation of negotiations and/or contractual restructuring in support of ongoing portfolio changes
* Support preparation and participation on project boards, steering and governance groups as needed
Qualifications
* 8+ years relevant professional experience
* Experience with IT investment and program planning
* Robust understanding of the cost and value drivers of IT and the impact on core business functions
* Ability to manage complex and varied interpersonal relationships toward desired outcomes
* Strong customer and stakeholder management
* Attention to detail; ability to organize time and information to successfully manage competing priorities
* Excellent written and oral communication skills; ability to present detailed data while highlighting key points to facilitate effective portfolio management and decision making
* Strong commitment to delivering results
Additional valued experiences:
* Utility industry
* Program/project management
* Digital transformation
* Data visualization
* Technology best practices and trends applicable to portfolio management
Your Rewards
Rewarding work and a collaborative, team-oriented culture are just the beginning.Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions.
More Information
#LI-RK1 #LI-HYBRID
Salary
New England:$142k - $167k a year
Downstate NY:$152k - $179k a year
Upstate NY:$127k - $149k a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.