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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
The Physical Security Technology Manager is responsible to ensure that all security department technology systems and equipment are installed, maintained, and functioning to departmental and industry standards and expectations. The employee will accomplish this through the management of CHOP staff, and contracted vendors as well as interfacing with the CHOP IS group and internal customers.

What you will do

• Maintains and updates as needed the C*Cure 9000 Security System.
• Oversees Employee Identification Card process.
• Ensures that all employees have appropriate access levels assigned them.
• Creates and deletes as necessary door groups and access levels.
• Routinely audits system to ensure that system components are appropriately named, working correctly, and still relevant.
• As necessary provides training to security staff in the use of the CCure system.
• Provides, when appropriate, access control logs to customers.
• Maintains and updates as needed the Cognyte Video Management System (VMS)
• Works with the contracted vendor to ensure that all cameras that are part of the VMS are operational and recording per departmental standards.
• Ensures that all video wall displays in security command centers are operational and that staff are knowledgeable in their use.
• Provides, when appropriate, video review of recorded video for customers.
• Leads or Supports Project Management related to the installation of security technology
• Works with The Facilities Project Management and Construction team to coordinate the installation or removal of security technology related to construction projects.
• Directs contracted vendors related to the installation of security technology on projects initiated by the Security Department.
• Assists the Assistant Director with the scope and design of any new proposed security technology equipment to be installed for the institution.
• Recommends new technology to meet the security demands of the institution and to stay current with industry standards.
• Oversees the authorization and distribution of physical keys for the institution.
• Ensures that all requests for physical keys are reviewed for appropriateness and authorized.
• Ensures that all requests are delivered to the Facilities Department for processing.
• Ensures that all new keys are appropriately distributed to the responsible people.
• Is responsible for all other Departmental specific software and technology hardware.
• Works with leaders within the department to support all technology that is for departmental specific use
• Ensures that these technologies are functioning correctly, and software remains up to date.

Education Qualifications

• Bachelor's Degree Required

Experience Qualifications

• At least four (4) years of experience working with Physical Security Principles and/or Access Control/Intrusion Detection and CCTV Surveillance systems in a networked environment Required
• At least three (3) years of experience implementing Physical Security Technology and devices as well as researching new/emerging Physical Security technology Preferred
• At least two (2) years of project management experience related to technology installation and/or system upgrades Preferred

Skills and Abilities

• Ability to operate a company vehicle and/or be insured through CHOP
• Technical proficiency with Softwarehouse CCure 9000 strongly desired.
• Prior experience with an IP based Video Management System.
• Ability to respond to emergency calls 24 hours a day, 7 days a week.
• Effective verbal and written communication skills.
• Good organizational skills.

Licenses and Certifications

• Driver's License - Department of Motor Vehicles - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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