Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Physical Security Technician

Job Summary

Do you have a background in low voltage electrical wiring or security system installation? This could be your next career move.

As a Physical Security Technician, you will support the physical security systems at our Data Centers in Secaucus, NJ and other locations in the New York/New Jersey Metro. You will install, de-install and maintain biometric systems, hand scans, card readers, gates, electronic door locks, and security cameras as well as maintain the associate software supporting these devices. You will also provide condition reports on issues such as a camera down, or a door not opening or functioning correctly.

Responsibilities

Support security installations and de-installations
Handle work requests for security custom orders internally and externally; based on scale, may also require vendor coordination
Support tracking of customer security ticketing orders, including reporting requirements and audit requests
Work with senior team members to develop and distribute Request for Proposals (RFPs) to vendors for moderate-scale security infrastructure projects requiring multiple bidders
Coordinate auxiliary equipment and machines with problem solving and minor repairs to avoid/minimize downtime; may support the troubleshooting and maintenance of office security equipment, if necessary
Support issues for local security, in responding to and resolving issues and/or condition reports for the ACS (Access Control System) and VMS (Video Management Systems), in accordance with policies and procedures
Support preventative maintenance for security infrastructure, according to the standard operating procedures, for on-time and accurate security patching and updates
Participate in customer-facing support requests, including negotiated audits, security custom orders and cage build initiation
Coordinate asset inventory for security IP address management, including tracking and distributing IP addresses for security equipment
Responds to on-site security incidents and events, including security failures, problems, and delays
Assist with reporting and root cause analysis relating to moderately difficult security incidents
Develop an understanding of the security incident decision matrix and properly report security incident declarations with the Equinix Operations Center (EOC); work with stakeholders for potential Internal Incident Report (IIR)/Post Incident Report (PIR) response

Qualifications

High school diploma or equivalent
Prior Security System installation, repair and maintenance or Low voltage electrical experience
Experience with Security System Software (AMAG, CompleteView, etc.) preferred
Valid Driver's license and personal vehicle

The United States targeted pay range for this position in the following location is / locations are:

* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $65,000 to $97,000 per year.

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.