RENEWAL BY ANDERSEN SUMMARY
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.
SUMMARY:
We are looking for a Project Coordinator to join our Southwest Florida team in Fort Myers! This individual will provide Signature Service by acting as a single point of contact for our homeowner customers. They will partner with the sales team to provide a customized level of communication with every homeowner. We are looking for an accomplished, driven, and collaborative candidate to help perfect our customers' experiences in upgrading their homes.
PRIMARY RESPONSIBILITIES:
- Build relationships with and provide outstanding customer service to homeowners
- Work with team members to move the homeowner's project through the process
- Respond to customer inquiries & requests
- Work with sales team to resolve any paperwork issues, change orders, and monitor on-hold projects and jobs in progress
- Send post-installation survey and assist in resolving post-installation issues
- Data entry
QUALIFICATIONS AND SKILLS
- High school diploma or equivalent
- 1+ year of customer service experience
- Strong communication and time management skills
- Strong competence in Microsoft Office suite
- High attention to detail
- Excellent interpersonal skills and the ability to organize simultaneous tasks
- Organized
"Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It's also why we're committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
Medical/Dental/Vision/Life Insurance
Health Savings Account contributions
Paid holidays plus PTO
401(k) plan & contributions
Professional development and tuition reimbursement opportunities
Charity contributions
Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider reapplying to this position.
Posting City: Fort Myers, FL
