Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Essential Functions
- Generates and audit monthly bills for assigned clients, correcting errors and resolving all concerns
- Performs premium reconciliation audits on monthly carrier bills and communicate with CSRs and Account Managers on discrepancies
- Interprets group and carrier billing rules accurately for new clients, and annually during open enrollment
- Honors Salus Group’s reputation for excellent client service by partnering with Enrollment and Account Managers to consistently exceed Client Service expectations
- Independently research and investigate complex billing issues either internally or with insurance carrier
- Helps to articulate and attain annual Billing Department goals
- Contributes to weekly Billing Department meetings, suggesting ways to continually improve the processes and systems that underpin our success
Performance Expectations
- Establishes and maintains good communication and positive working relationship with all staff
- Displays poise, tact and diplomacy when working with clients to resolve their concerns
- Is self-directed and able to work independently, as well as being an integral member of the Billing team
- Performs work in a way that inspires teamwork, generates energy, and drives results
- High level of interest in personal development; learning and improving
Required Qualifications
- High School Diploma or GED
- Two to three years billing experience
- Proficiency with Microsoft Office
- Organized and fastidious
- High level of interpersonal skills; able to handle sensitive and confidential information
Desired Qualifications
- Benefits/insurance experience
- Considerable knowledge of carrier policies and procedures
- Advanced Microsoft Excel skills (e.g., pivot tables, macros)
About Salus Group
Salus Group is a benefits consulting, brokerage and administration firm specializing in employee benefits. We provide expert consulting, industry insights and progressive technology that will not only reduce the cost and complexities of group healthcare, but also the time of daily administration.
Salus Group is a wholly owned subsidiary of NFP, Corp.
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $50,000 to $56,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
