$22 - 25 hourly
Responsibilities:- Provide administrative support such as screening and making calls, booking appointments, etc.
- Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
- Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- 2-3 years of professional office environment and administration or mortgage experience preferred
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- NMLS license or training is not required, but is desired
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
#WHGEN2Compensation details: 22-25 Hourly Wage
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