Full Job Description
The Meeting & Events Supplier Management team is responsible for building & managing a global network of preferred suppliers to support BCG meetings & events and works collaboratively with our Procurement, Legal and Insurance teams to protect BCG in the planning and execution of meetings and events. This role will be responsible for researching legal regulations, negotiating terms for contracts, managing risk and ensuring BCG global policies are adhered to in our supplier relations. The successful candidate will act as a thought partner and subject matter expert, defining and implementing continuous improvement across meeting-related services including implementing MSA’s, evaluating bids and assisting customers with existing contracts when necessary, on favourable terms.
Key activities and responsibilities include (but are not limited to):
- Build and manage appropriate strategies for assigned supplier categories
- Manage risk across all meeting contracting
- Ensure compliance with BCG policies
- Negotiate and administer contracts and terminations to optimize value for BCG
- Monitor and report on supplier performance
- Collaborate across other internal functions to align M&E activities with corporate standards
- Play role of contract advocate for internal customers ensuring they understand the risks involved in contracting
- Provide training and advice to internal teams and customers on supplier best practices
- Define supplier performance indicators, manage supplier performance for key suppliers via stakeholder feedback and performance-based metrics
- Collaborate with other category leads and across the department to continuously innovate and enhance supplier management strategies and processes.
- Lead category management projects
- You possess a strong and solid knowledge and understanding of contracting principles ideally in the meetings and events industry.
- You possess strong negotiation and cost-conscious skills
- You approach things with a service mindset that focuses on creating customer value, loyalty and trust
- You have a strong sense of accountability and resourcefulness in identifying and implementing process improvements
- You value transparency and open feedback and strive to ‘unlock the potential’ of those who work around you
- You excel in a fast-paced environment and remain calm and pragmatic under stressful situations
- You are able to learn new systems and processes quickly, in a self-driven education environment
- You are tech-savvy and able to learn/adopt new technology tools and platforms quickly
- You are comfortable working independently, managing through ambiguity, and collaborating with a virtual team in a rapidly changing, global environment
- You possess awareness of cultural differences and a willingness to adapt work style to allow consensus-driven decision-making and cross-team collaboration
- Ability to independently resolve issues/problems using critical thinking, analysis and data always keeping the big picture in mind
- Bachelor's Degree or equivalent experience ideally in a hospitality related field. Experience as a paralegal or related legal position preferred.
- Willingness to work virtually and in an office setting
- Knowledge of negotiation best practices, both in-person and in written form, that considers cultural norms and the customer's best interests
- Ability to identify, analyze, and suggest solutions for problems as well as customer complaints or concerns
- Organizational skills and ability to multi-task and manage competing priorities; ability to work effectively in a fast-paced environment
- Strong attention to detail, flexibility, and the willingness to be an active team player
- Excellent time management skills; must work well with deadlines
- Highly responsive customer service orientation and excellent communication skills, both verbal and written
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