Job Type

Description

Days Off: Saturday, Sunday

Shift: Day (9:00 am - 5:00 pm)

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits:  Employee Assistance Program (EAP), Flexible Spending Account (FSA),  ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.

About DESC:

DESC  (Downtown Emergency Service Center) is a nonprofit organization working  to help people with the complex needs of homelessness, substance use  disorders, and serious mental illness achieve their highest potential  for health and well-being through comprehensive services, treatment, and  housing. Our vision is a community where no person is abandoned,  ignored, or experiencing homelessness.

As the region's leading  provider of services to multiply disabled adults who have experienced  chronic homelessness, DESC serves almost 3,000 people each day. Our  integrated service model is designed to help people secure and maintain  appropriate, safe and affordable housing. DESC is recognized nationally  and regionally as an innovator in developing solutions to homelessness.

JOB DEFINITION:

Homeless Outreach Stabilization and Transition (HOST) is a multi-disciplinary team serving homeless adults experiencing severe and persistent mental illness and co-occurring disorders. HOST prioritizes services to those who are highly vulnerable, lack service connections or other support, and are unwilling or unable to engage in traditional service models. The HOST team works throughout Seattle and parts of King County to provide critical survival services and engagement with the ultimate goal of addressing acute mental and physical health needs, increasing stability, obtaining housing, and transitioning to long-term services.

The HOST Medial Assistant (MA) coordinates and evaluates client medical needs under the supervision of the RN Supervisor. This position functions as part of the larger HOST team to serve clients struggling to meet their basic needs, navigate the healthcare system, and engage in traditional healthcare settings. Services will be provided in clinic, on the streets, in shelters and other service centers as assigned. Interested individuals should possess a high degree of coordination and collaboration skills, interest in social justice, advocacy, and health integration.

MAJOR DUTIES AND RESPONSIBILITIES:

Case Management & Social Support:

• Participate as a member of a multi-disciplinary team providing some components of on-going case management services to homeless and formerly homeless adults.
• Advocate for clients' access to community resources and services, especially primary health care services, ensuring that clients' needs are met, and rights maintained; consult and collaborate with community providers to ensure continuity of care.
• Assist clients that are Medicaid eligible to get connected to benefits, connect to community services, and/or re-engage clients who are Medicaid benefit eligible but have not maintained active status.
• Participate in the planning, organizing and facilitating of psycho-educational treatment services for consumers served by the mental health program, under the direction of the mental health professional (MHP).
• Provide outreach and engagement on the streets, shelters, encampments, and other community areas.
• Provide individualized medication management services and instructions as needed, and ongoing documentation of treatment plan, impacts, and side effects.
• Assess client needs and care coordination when clients are hospitalized, incarcerated, and/or moving into or out of housing facilities.

Medication, Medical Services, and Clinical Skills:

• Perform initial history and physical of client; documenting any client identified concerns, vital signs, and mental health status exams/AIMs assessments.
• Reconcile medication and medical record with hospitals, other outpatient mental health clinics, and primary care facilities, including collecting appropriate Release of Information requests (ROIs). Ensure that client spaces and clinical spaces are clean, stocked, and appropriate medical equipment is in working order.
• Perform client assessments on a walk in and as needed basis utilizing pre-established guidelines and guidance of nursing supervisor.
• Administer pre-dosed oral medication, injections (both anti-psychotic injections and insulin), and wound care within scope of practice and plan of care.
• Coordinate communication between care team, outpatient case management, outpatient nursing care team, and providers regarding client medical needs and condition.
• Schedule appointments for clients, assist clients in getting to medical and/or psych appointments, attend appointments with client, organize follow up care for clients.
• Perform medication refill requests, medication organization, and medication follow up needs as directed by provider and/or registered nurse.
• Complete assessment and plan of care documentation as appropriate.

Other duties & responsibilities:

• Participate in psychiatric consultation, supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences for clients on caseload.
• Comply with the agency's clinical accountability policies and procedures; maintain timely and complete clinical records; participate in quality assurance reviews when assigned.
• Comply with applicable program research and evaluation procedures.
• Other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• Medical Assistant licensed in the State of Washington, ideally 1-year clinic experience in adult medicine, addiction medicine, wound care, internal medicine, and/or infectious disease.
• Experience with phlebotomy.
• Interest or experience in working with homeless, mentally ill and/or substance use disorders.
• Knowledge of psychiatric medications, side effects and methods of administration, or willingness to learn. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs.
• Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
• Ability to communicate and work effectively with staff from diverse backgrounds.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.

PREFERED QUALIFICATIONS:

• Experience in community health, behavioral health, case management, and/or resource referral.

PHYSICAL DEMANDS:

The  physical demands  described here are representative of those that must  be met by an  employee to successfully perform the essential functions of  this job.  Reasonable accommodations may be made to enable individuals  with  disabilities to perform the essential functions. While performing  the  duties of this job, the employee will be required to stand for long   periods, climb stairs, sit, communicate with other employees, required   to lift and carry items weighing up to 40 pounds and to operate  computer  hardware systems. Specific vision abilities required by the  job include  close vision, distance vision, color vision, peripheral  vision, depth  perception, and the ability to adjust focus.

EQUAL OPPORTUNITY EMPLOYER:

DESC  is committed to diversity in the workplace, and promotes equal  employment opportunities for all staff members and applicants. The  Agency will not discriminate against any employee or applicant for  employment on the basis of race, creed, color, sex, gender, sexual  orientation, age, national origin, caste, marital status, or the  presence of any sensory, mental or physical disability in any employment  practice, unless based on a bona fide occupational qualification.  Minorities and veterans are encouraged to apply.

Salary Description