JOB SUMMARY

The Learning Experience Designer 2 helps the accomplishment of the organization's strategic priorities by planning, designing, developing, implementing, delivering, facilitating and evaluating learning and development programs.

ESSENTIAL FUNCTIONS OF THE ROLE

• Leads projects and consultations with clients, stakeholders and subject matter experts to know about and clarify needs, appropriate interventions and scope.
• Exclusively plans, designs, develops, implements and delivers standard and customized learning solutions throughout the organization focusing on strategic initiatives, in alignment and partnership with Talent strategies to enhance person and organizational effectiveness and satisfy clients.
• Designs and applies appropriate teaching aids and learning materials to help standard and customized solutions to meet business and client needs, through the use of adult learning best practices and technologies.
• Leads complex projects to plan leadership development programs to meet personal and organizational needs.
• Consults with leaders and alone recommends evidence-based best practice strategies to improve leadership effectiveness. Facilitates high level, strategic learning engagements to improve leaders' success.
• Collects assessment and client feedback data; analyzes and recommends solutions to enhance the effectiveness of learning and development solutions; uses feedback and evaluation data to design offerings.
• Designs and applies continuous improvement processes to ensure quality Talent interventions and services based on evaluation, feedback and business needs, in line with industry benchmarks.
• Selects and applies technologies such as e-learning, videos, podcasts, mobile learning and social learning as needed.
• Develops online courses and learner evaluation instruments that meet the Learning Management System (LMS) governance and e-learning instructional design quality standards.
• Designs and implements training needs assessments, return on investment (ROI) studies and customized learning programs for strategic initiatives with leaders across the system.

KEY SUCCESS FACTORS

• Experience in a corporate environment with working knowledge of operations, communications, and human resources.
• Professional in adult learning techniques.
• Excellent communications (both oral and written), training, computer and social skills.
• Excellent planning, management and organizational skills; ability to work alone.
• Knowledgeable of staff engagement strategies and best practices.
• Ability to work cross-functionally as a partner and interact with all staff.
• Experience leading projects and excellent prioritization skills with attention to deadlines and details.
• Ability to work with and respect sensitive and confidential information.
• Skilled customer service values and practices.
• Prior LMS and ServiceNow (or other ticketing software) experience highly desirable.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience

Preferences:

- Healthcare background, some Graphic Design experience, and experience with the following software applications; Canva, Vyond, Articulate, Storyline, Rise, Kahoot, and Microsoft Suite.