Overview

Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking an Infrastructure and Security Senior Director for the Information Technology department.  As Senior Director of Systems and Security at PhRMA, you will oversee the architecture and ongoing management of our cloud-based and on-premises IT infrastructure, focusing on optimization and data protection within a Microsoft-based environment. Reporting to the Chief Information Officer (CIO) and leading a team of 3 engineers, you’ll drive strategies that improve our use of Microsoft 365 and defend PhRMA’s critical healthcare policy work against cyber threats.

PhRMA represents the leading biopharmaceutical companies in the United States, functioning as an association that advocates on behalf of its members to advance policies that drive patient-centered progress in innovation, affordability, and access to health care across the country. You’ll have the resources you need to secure and enhance the IT systems that underpin our high-profile work.

Working closely with the CIO, you’ll immediately begin refining our infrastructure, analyzing current tools and identifying opportunities to integrate and migrate tools, strengthen security, reduce redundancy, manage shadow IT risk, and standardize system use to meet the needs of stakeholders across the organization. You’ll lead your team in developing incident response strategies, defining roles and workflows to keep PhRMA’s systems safe against current and future threats. You’ll also collaborate with the End-User Support (EUS) team to provide advanced support, manage Microsoft 365 systems, and develop policies that foster greater security awareness among staff with user-friendly protocols that protect without hindering productivity.

How You’ll Make an Impact

You’ll not only manage the backbone of Microsoft 365 services but also safeguard PhRMA’s critical IT infrastructure and help shape a security-first culture that empowers staff to make informed, safe choices without compromising efficiency. By building scalable processes and keeping teams informed on emerging technologies and threats, you’ll ensure PhRMA can embrace advancements in systems technology while guarding against risk.

The Senior Director will:

• Lead cloud infrastructure implementation, management, and security, focusing on Microsoft technologies.
• Oversee Microsoft 365, Entra (Azure AD), Exchange, Intune, Defender, and Purview operations and development. Present ideas to improve Microsoft 365 usage by evaluating new tools and features.
• Drive initiatives using Microsoft Enterprise Mobility and Security (EMS) features, including:
  • Cloud identity governance through Identity and Access Management (IAM), Privileged Identity Management (PIM), and Role-Based Access Control (RBAC).
  • Integration of identity providers and applications via protocols like SAML 2.0 and OAuth, alongside Multi-Factor Authentication (MFA).
  • Information governance, including eDiscovery, Information Rights Management (IRM), Data Loss Prevention (DLP), and Data Retention Policies (DRP).
  • Mobile Device Management (MDM) via Intune.
  • Advanced Threat Protection (APT) for endpoint security.

• Working with the CIO, expand PhRMA’s security controls and consolidate existing tools.
• Manage information security training and testing (using KnowBe4).
• Monitor and respond to security alerts, addressing external security review findings promptly.
• Review and resolve the infrastructure security backlog.
• Maintain and improve back-up procedures and DNS records.

System Optimization and Technical Support

• Conduct system reviews and make adjustments for optimal performance.
• Manage advanced troubleshooting and contract performance for current systems.
• Track projects and tasks on a Kanban board for effective project management.
• Implement new projects, occasionally working with external consultants.
• Define and communicate clear support boundaries with the EUS team, empowering them to resolve more incidents independently and establishing them as a backup for specific tasks (e.g., A/V).
• Occasionally perform after-hours or weekend maintenance, upgrades, or emergency response.

Team Leadership

• Provide strategic direction and leadership to your team, fostering a culture of continuous improvement and technical excellence.  Mentor and develop team members to enhance their technical skills and expand their roles within the organization.
• Address staffing needs and performance management, ensuring the team structure aligns with operational strategic goals. 
• Perform other duties as assigned.

Key Success FactorsPhRMA seeks a proactive, confident and action-oriented individual who is passionate about contributing to the health care challenges we face today.  Key success factors for this role include a strong sense of team and collaborative focus.   The preferred candidate will bring substantive health care communications expertise and be an organized, detail-oriented, self-starter with excellent writing skills and the ability to convey content in an audience-appropriate and compelling manner.   Demonstrated consensus building, decision-making and interpersonal skills are essential.  This is a highly visible, fast-paced position that is both internally and externally facing.   Accordingly, the successful candidate should be adaptable, able to reprioritize and shift gears quickly, comfortable in a high-pressure environment and be politically savvy, diplomatic, responsive, and mature.  

Professional Experience / Requirements

• Bachelor’s degree or equivalent knowledge and experience.
• 8+ years of progressive IT experience demonstrating the ability to solve complex problems, manage multiple projects and deadlines, and adapt to evolving technologies.
• Expertise in Entra (Azure AD) as an identity provider (IDP) and its integration with other systems.
• Hands-on experience with Microsoft 365, including advanced configuration and troubleshooting of Exchange and Defender.
• In-depth knowledge of Microsoft Azure architecture and services, including diagnostics and problem resolution.
• Experience with Microsoft EMS, covering identity governance, endpoint security, MFA, and threat management.
• Familiarity with native security tools like Secure Score, Azure Security Center, and the Microsoft Security and Compliance Center for reporting and environment hardening.
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.
• Strong problem-solving skills with the ability to manage multiple projects and deadlines independently.
• Excellent customer service orientation and teamwork abilities.

Preferred Experience

• Experience with Proofpoint and CrowdStrike.
• Familiarity with Cloud Access Security Broker (CASB) products, preferably Microsoft Cloud App Security.
• Microsoft certifications such as MCSA, MCSE, Azure Administrator, Azure Security Engineer, or Solutions Architect.
• Proficiency with PowerShell scripting.

Potential Salary

• $141,100 - $197,600 per annum. Salary is commensurate with experience and other compensable factors. 

Who we are  
 The Pharmaceutical Research and Manufacturers of America (PhRMA) represents the country’s leading innovative biopharmaceutical research companies, which are laser focused on developing innovative medicines that transform lives and create a healthier world. Together, we are fighting for solutions to ensure patients can access and afford medicines that prevent, treat and cure disease. Over the last decade, PhRMA member companies have invested more than $800 billion in the search for new treatments and cures, and they support nearly five million jobs in the United States.  

Connect with PhRMA 
 For information on how innovative medicines save lives, please visit:  
www.PhRMA.org
www.Innovation.org
www.MAT.org
www.Facebook.com/PhRMA
www.Twitter.com/PhRMA    

What we offer

In addition to a highly competitive salary and bonus program, various opportunities for reward and recognition and a platform of extensive benefits, PhRMA is committed to the development and overall wellbeing of our team members.  We offer traditional (medical, dental, vision, flexible spending, life, AD&D, LTD, STD, LTC) and enhanced benefits such as parental leave, a wellbeing program, back-up care, health advocate service, employee assistance program and commuting benefits.  We also offer a robust 401k plan with employer contributions upon the first day of hire and immediate vesting, a generous paid time off plan, seven paid holidays (plus inauguration day), half day Fridays preceding holidays, half day Fridays in the summer months and a paid winter break. As an organization, we work remotely on Mondays and Fridays and together in the office on Tuesday through Thursday. We also all work remotely in the month of August.

We are committed to the growth and development of our team members and offer many learning opportunities including an integrated on-boarding program, best-in-class leadership programming, tuition reimbursement, industry on-site and off-site training, and other management/professional development programs.  Corporate social responsibility is also important to us at PhRMA.  Our team members participate in organization-wide community service activities, fundraising drives and charitable athletic events.

We are committed to supporting our family of professionals at PhRMA and strive to create programs that help our team members manage the challenges of balancing a fast-paced career with their own personal goals.

Equal Opportunity Employer 

PhRMA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation or veteran status in accordance with applicable federal, state and local laws governing non-discrimination in employment.

The job description contains an overview of the activities and duties for this role. Responsibilities may change and new ones may be assigned at any time.