Join a team recognized for leadership, innovation and diversity
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems.
Assists in providing technical support through on-site installation, servicing and repair of complex equipment and systems. You will work under direct supervision. You will follow detailed work instruction and escalates any discrepancies in customer requirements, blue prints, or work instructions. You will identify and escalate opportunities to improve the installation or repair procedures. You will escalate any administrative difficulties relating to delivery and installation of proper equipment. You will assist in training of the customer on installed/repaired systems.
Key Responsibilities
- Field support tech will test and inspect fire alarms.
- Document all findings, develop reports to customer.
- Issue service tickets.
- Will be standing/sitting long durations. Use ladder
- Will be required to complete a 12-hour training and certification course in addition to on-the-job training.I
- Inspect for Quality
- Install or Repair per Work Order
- Escalate Issues
YOU MUST HAVE
- High School Diploma, or equivalent.
- Valid Driver's License
WE VALUE
- Previous field service experience.
- Associate or Bachelor's degree.
- Computer skills- MS Office, documentation experience.
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
Additional Information
- JOB ID: HRD245961
- Category: Customer Experience
- Location: 9315 NW 112th Ave,Miami,Florida,33178,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.