Hotel Saint Augustine

The Event Sales Manager’s primary role is selling, the achievement of their individual revenue goal, and the servicing of their events and groups, primarily for the Catering and Banquet Food and Beverage departments. Duties also include contract review, event deposits, menu planning, agenda setting, hotel planning services, and payment collection.

Job Requirements:

• Meet with potential clients to offer event services and tour the venue
• Meet with clients to discuss in house offerings for special occasions such as conferences, festivals, weddings, parties and banquets

· Work directly with Rooms Manager to effectively organize and book all group reservations and manage subsequent group contracts and associated billing

• Ensure special event revenue is collected properly in accordance with contract
• Coordinate services, staff and location with necessary vendors and departments
• File all necessary permits required for each event and ensure each event follows local regulations
• Utilize office systems consistently to maintain accurate, up to date information for all business contacts
• Prepare and distribute internal/external correspondence, contracts, BEO’s, rooming lists, event schedules, and other documents in an accurate and timely manner
• Responsible for securing completed distribution of group credit information, and accurate adherence to event billing procedures
• Distribute information to all Departments regarding needs and requirements of groups, meetings and events taking place on the property

· Demonstrate a working understanding of labor cost control through effective scheduling and proactive schedule management

• Outsource additional labor for functions when necessary
• Develop and initiate all actions necessary and appropriate to achieve established sales department revenue goals and overall business revenue goals for the property
• Respond in timely manner to all leads/RFPs and other sources of potential business opportunities for the venue
• Manage the development of event orders and menus, including ordering beverages and supplies, demonstrating working knowledge of Bunkhouse operational standards

· Maintain thorough understanding of Property Management System

· Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

· Maintain an increased awareness of safety issues throughout the property

· Keep abreast of safety and emergency procedures and OSHA requirements

· Attend relevant meetings and community engagement opportunities

Qualifications

• Knowledge, Skills, and Abilities:

  · High School diploma or general education degree (GED). College Degree preferred

  · Two (2) years related experience in hospitality events or events industry

  · Ability to create documents in Excel and Word

  · Ability to understand other computer programs (i.e. Property Management System)

  · Great written and verbal communication skills

  · Professional demeanor

  · Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.