Who We Are
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
This is a hybrid position with in-office flexibility 2-3 days a week.
Summary
This is a temporary internship, working with SVPs, Account Executives, and Account Managers to service client accounts and build strong relationships with internal team members. The position requires day to day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications.
Essential Core Duties and Responsibilities
To perform this job successfully, individual must be able to perform each essential duty satisfactorily.
- Attend to client requests including product or vendor service or performance challenges
- Create monthly, quarterly and annual reports for client review as needed
- Assist with client renewals and marketing and client meeting presentations
- Assist with creating and updating benefits related guides, education resources and cost analysis for clients
- Assist with collection and management of annual benchmarking surveys
- Prepare and conduct RFP’s for vendor products and services to ensure best-in-class offerings for clients
- Develop familiarity with NFP’s Salesforce.com instance
- Provide overflow administration support and assist with ad hoc projects as required
- Keep all information and records confidential
- Other duties as assigned
Desired Skills
- Solid understanding of the factors and issues that drive employee benefits
- Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
- Strong computer skills including proficiency with Microsoft Office applications
- Customer service oriented
- Strong problem solving ability
- Cultivating relationship ability
- Strong analytical skills
- Excellent communication (verbal and writing) and interpersonal skills
- Be able to initiate and follow through with independent projects
- Proven client management expertise
- Ability to manage multiple tasks in same time frame
Desired Qualifications: Demonstrated leadership experience in college, community, internship, or co-op experience
- Knowledge of Microsoft Outlook, Excel, PowerPoint and Word
- Education: Junior or senior of a four-year university preferred
Licensing/Certifications: None Required
Working Conditions: Will work in a climate controlled office environment
Physical Demand: Ability to sit at a computer for a long period of time. Duties require standing, walking, talking, sitting, and hearing.
Supervisory Responsibilities: n/a
Note: The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
NFP and You... Better together!
NFP is an inclusive Equal Employment Opportunity employer.
