Resp & Qualifications

As a HYBRID role, associates are required to travel into the offices on occasion.

PURPOSE:
The Director, Product is responsible for leading a dedicated product discipline and operations. Supports the continuous evaluation of our portfolio performance and the operations necessary to launch, modify and sunset offerings in the portfolio. Drives the product team capabilities by developing, implementing and/or continuously improving processes. Responsible for developing, planning and carrying out departmental projects, goals and budgets. Leads transformational growth of products to achieve business objectives while maintaining a serious consideration of the financial implications, marketing needs, and the overall objectives of the business.

ESSENTIAL FUNCTIONS:

Sets direction and execution of assigned product discipline(s) ensuring excellent results and continuous improvement. Collaborate with leadership to define the company's product vision and product differentiation strategy. Create and maintain product roadmaps. Manage and monitor the group's performance by collaborating with Sales, Technology, Operations, and Marketing teams.
Develops strategic roadmaps and monitors portfolio performance and/or product implementation. Keeps management advised on progress against goals, potential issues, obstacles, conflicts or challenges. Identifies barriers to project success negotiates through barriers with major stakeholders to keep progress on track.
Prepare impact analyses and presentations for senior executives. Communicate conclusions for long-term sustainable solutions that influence leadership to adopt transformational solutions. Provide and present detailed reports and recommendations concerning divisional strategic and project issues to executive leadership.
Provide leadership to team(s) of comprised of experienced product professionals. Oversee execution of product management and/or implementation responsibilities. Provide guidance and mentoring in areas that need improvement by sharing expertise and experience. Optimize and evaluate the performance of the Product teams based on KPIs, goals, and feedback from teams throughout the company.

SUPERVISORY RESPONSIBILITY:
This position manages people

QUALIFICATIONS:

Education Level: Bachelor's Degree in Marketing, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience:

8 years progressively responsible product management experience.
3 years management experience.
Health Plan experience

Knowledge, Skills and Abilities (KSAs)

Excellent at executing PM responsibilities, and best practices in an agile organization.
Strong analytical and data-driven business goal mindset.
Results driven with a get things done attitude.
Outstanding communicator and collaborator.
Highly organized with the ability to prioritize and track multiple tasks to successful completion.
Product management methodology.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $137,840 - $255,866 (salaries are based on education, experience & internal equity).

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department

Enterprise Medical Records
Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply

Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship
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