Title: Director, Disaster Recovery & Business Resiliency

Specialization: Enterprise Projects

Reports to: Head of IT Infrastructure & Cloud Services

Department: Information Technology

Location: Boston, MA

Type: Permanent

BAIN CAPITAL OVERVIEW

Established in 1984, Bain Capital is one of the world’s leading multi-asset alternative investment firms with approximately $175 billion in assets under management and 900+ employees. Bain Capital manages a range of funds including private equity, public equity, fixed income and credit and venture capital investments across multiple sectors, industries, and geographies. Our competitive advantage is grounded in a people-intensive, value-added investment approach that enables the firm to deliver industry-leading returns for its investors. Our offices span four continents with offices in Boston, Chicago, Dublin, Hong Kong, London, Melbourne, Mumbai, Munich, New York, Palo Alto, San Francisco, Shanghai, Sydney and Tokyo.

DESCRIPTION:

The Director of Disaster Recovery & Business Resiliency will be part of the Global IT Infrastructure organization, reporting to the Head of IT Infrastructure & Cloud Services. This position will also engage with all Information Technology teams supporting the unique Bain Capital business units and supporting cloud transformation programs firm wide.

RESPONSIBILITIES:

Ownership, governance, and continual improvement of the Firm’s Business Continuity Planning program
Developing and executing the overall strategy and program related to disaster recovery procedures and controls, enabling technology business continuity, sound disaster recovery practices, and ensuring the Firm can resume full operations in the event of a crisis or disaster
Develop and execute annual disaster recovery plans; assess and improve the disaster recovery program by evaluating governance models, risks to technology services, and disaster recovery processes and procedures
Partner with IT and business stakeholders to evangelize and drive resilient application architecture design, particularly in cloud native/modern systems
Ensue that the organization can monitor and manage threats and risks to availability, respond, recover, and restore effectively in line with corporate priorities
Conduct Business Impact Analysis to assess recovery requirements verses recovery capabilities and develop strategies to mitigate significant gaps; provide guidance and support to the business in the development and documentation of risk, issue, and control descriptions and remediation plans
Facilitate After Action Reviews following an incident or exercise to assess the response effort, identify lessons learned to be incorporated in the plans, enhance response capabilities and report findings and recommendations to the appropriate business team
Ownership of the Firm’s Emergency Notification System and procedures
Coordination and ownership of the IT due diligence process and tools, in partnership with the Firm’s Investor Relations function

QUALIFICATIONS:

Bachelor degree in Computer Science or related field
10+ years of experience in disaster recovery, operational risk, resiliency, crisis management, business continuity
Expertise in Business Resiliency requirements, setting and measuring Recovery Point Objectives (RPO), Recovery Time Objectives (RTO), Business Continuity planning and development of Business Impact Analysis documentation
Able to effectively influence across multiple teams, leaders, organizations, and/or the enterprise
Business knowledge and partnership: Able to translate continuity and resiliency terminology, posture, standing, and risks to stakeholders and regulators
Excellent written, verbal, and presentation skills
Demonstrated ability to work independently and manage multiple complex projects simultaneously
Technical certifications or previous technical experience with cloud providers (AWS, Azure, GCP) a plus
Proactive, motivated, and a collaborative team player
Demonstrated ability to adapt quickly to changing priorities
Strong critical thinking, analytical, and problem-solving skills