THE ROLE
The Digital Marketing & Technology Senior Specialist performs a digital publishing and web development function for the enterprise leveraging MFS' content management system, Adobe Experience Manage (AEM). This individual is responsible for authoring within the DAM (Digital Asset Management) and publishing in a controlled, accurate, and timely manner following a prescribed publishing procedure. In addition, the Digital Marketing & Technology Senior Specialist will interact with various business partners and content owners across the organization to create and manage client experiences across MFS' global websites.
WHAT YOU WILL DO
Uphold publishing quality standards to ensure consistent and timely dissemination of content to internal and external environments.
Perform any necessary technical data check rules, to verify that all publishing efforts incorporate defined quality controls and procedures.
Support all web development and maintenance efforts across MFS' global websites.
Participate in site(s) maintenance and troubleshooting efforts including general updates, when needed.
In partnership with other team members, proactively investigate and troubleshoot content and platform related issues and coordinate necessary actions for timely resolution as needed.
In partnership with other team members, develop procedural documentation and deliver training on daily responsibilities from authoring, publishing a web development.
Direct participation in various projects, from content creation to agile development efforts.
Perform other duties as necessary to support marketing and distribution goals.
WHAT WE ARE LOOKING FOR
Bachelor's degree combined with a minimum of 2-5+ years of experience in advertising or marketing, within or servicing a financial services organization.
Knowledge of financial products, investment techniques and strategies, and local regulations as well as investment industry.
Proven knowledge and execution of digital publishing best practices and procedures; willingness to adapt process to changing needs of the business.
Experience working with automated project management workflow system(s) and content management systems required. Specific experience with Workfront and Adobe Experience Manager, a plus.
Strong organizational and time management skills with a focus on quality and attention to detail; ability to manage multiple tasks simultaneously while consistency meeting deadlines.
Solid interpersonal communication skills (written and verbal); ability to interact successfully with individuals at all levels.
Positive, collaborative, flexible disposition with the ability to work independently and/or as part of a team.
Customer oriented with a commitment to proactive problem solving; ability to implement sound judgement and to handle escalated situations.
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