Innova Solutions is immediately hiring a Debt Collector

Position type: Full-time - Contract

Duration: 3+ Months with possibility extension

Location: Des Moines / Johnston, Iowa 50131 (Hybrid)

As a Debt Collector, you will:

As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns.

Day to Day:

Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps
Communicate with debtors by telephone and in writing
Manage debtors and arrears process
Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request
Continue all necessary actions to collect payments and/or terminate accounts
Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery

Minimum Qualifications

Bachelor's Degree strongly preferred
1-3 years of B2B or B2C collections, customer service, and/or sales experience.
Customer focused
A team player with excellent interpersonal skills
Quality driven and results oriented
Able to work in a very fast-paced environment and adapt to situations
Experience with measurables and managing portfolios in a collection's environment
Able to work out administrative issues and account reconcilements
Multitask and work out of multiple systems at once
Pivot from inbound to outbound calls at any given time

Preferred

Experience & knowledge in the leasing & finance sector is a plus
Speak French or Spanish is a plus
An individual with a background in the food and agriculture industry would be a plus

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Gulshan

Associate Recruitment

Gulshan@innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range*: $25 - $28 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
Clearly Rated Client Diamond Award Winner (2020)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)
Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.