Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Description

Job Summary

Is a skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems

• Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems

• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning

• Operates and maintains plumbing, fire suppression, and life-safety systems.

• Implements energy efficiency measures

• Assists team members on coordinating critical infrastructures

• Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions

Vendor Support

• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements

• Assists with the creation and submission of scripts for maintenance

• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

• Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions

• Responds to all on-site incidents, including failures, significant problems and delays

• Performs Root Cause Analysis (RCA) and make recommendations for solutions

• Supports the on-site staff during incidents

• Demonstrates and supports processes and procedures are followed and adhered to

Work Orders & Additional Projects

• Completes skilled work requests and circuit installations

• Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

• Makes moderate changes to mechanical, electrical and specialized systems, as directed

• Carries out more complex infrastructure projects

• Supports life cycle maintenance/end of life. infrastructure projects and critical replacements

• May recommend infrastructure projects

Collaboration

• Collaborates with others to resolve difficult facility incidents

• Effectively collaborates within the department; may mentor team members on skilled maintenance activities

• Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory

• Acts as a mentor to others in resolving incidents

Qualifications

• 2+ years of experience, prefer data center experience

• High School Diploma

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.