Location Designation:Hybrid - 1 day per month
Position Summary
Are you a strategic and execution-oriented leader passionate about advancing analytics capabilities and fostering enterprise collaboration? The Strategic Insights team is seeking an experienced executive to lead as the Head of Analytics, Strategy & Experience Insights, a pivotal leadership role within the Analytics Center of Excellence. This role is critical in driving collaboration to champion analytics as a strategic enabler and deliver measurable business impact.
As a senior leader, you will guide top strategies and decisions, oversee customer and agent journey analytics, and establish best practices for data-driven decision-making. You will act as a key enabler for enterprise-wide analytics maturity, working closely with executives and cross-functional teams to create transformative solutions that enhance satisfaction, performance, and strategic alignment.
Your thought leadership and strong communication skills will position you as a trusted advisor to top leaders, steering the organization toward becoming a fully insights-driven, AI-enabled enterprise.
---
Responsibilities
* Strategic Leadership: Act as a key leader within the Analytics Center of Excellence, driving the integration of advanced analytics and AI into enterprise decision-making and long-term strategy development.
* Insights Leadership: Drive insights that shape enterprise strategies, with a strong emphasis on customer and agent experiences. Lead initiatives that generate sustainable, long-term value grounded in analytics.
* Collaboration with Stakeholders: Partner with enterprise leadership teams, to deliver data-driven recommendations that inform strategic decisions by executing on analytics opportunities.
* Advanced Analytics Execution: Design, manage, and oversee quantitative and qualitative analyses to solve complex business challenges. Translate findings into actionable recommendations communicated in an easy-to-digest manner.
* Analytics Enablement: Foster a culture of insights collaboration across business units, sharing best practices and enabling teams to effectively use data, analytics, and AI to create enterprise value.
* AI Integration: Champion AI-driven capabilities into analytics workflows, ensuring the organization stays at the forefront of innovation.
* Executive Communication and Presence: Provide clear, actionable recommendations to senior executives, ensuring alignment with enterprise priorities and demonstrating strong executive presence.
* Team Leadership and Development: Mendtor a high-performing analytics team, fostering collaboration with adjacent teams to deliver enterprise-wide impact.
* Insights-Driven Culture Building: Advocate for and lead the organization toward becoming fully data-driven by ensuring the right tools, processes, and mindsets are in place across teams and functions.
* Cross-Functional Collaboration: Partner with data, data product, and AI teams to align on goals, enhance analytics capabilities, and deliver scalable solutions that empower stakeholders.
Pay Transparency
Salary Range:$155,000-$267,500
Overtime eligible:Exempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID:91292
