Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary:
Provide support to the department using clerical and analytical skills to assist Marketing Specialist & Account Managers in the daily management of Property & Casualty policies. Must be able to efficiently and accurately execute agency processes that provide account leaders quality management data per policy. Strong computer skills along with effective verbal, written and electronic communications are required. Must be able to perform within a team environment building long lasting relationships with agency partners, company leadership and staff.
This is a full-time opportunity with the flexibility to work a hybrid schedule from our St. Johnsbury, VT or Dayton, OH offices. We will also consider candidates for a fully remote schedule, working Monday to Friday from 8:00 AM to 4:30 PM EST
Essential Duties and Responsibilities:
- Pull policy correspondence reports from carrier websites and manage carrier e-mail delivery of similar reports.
- Utilize agency management system to provide quality control check in of new business / renewal policies, endorsements, audits, etc…against account management activity.
- Execute policy correspondence delivery to the client per agency guidelines and procedures.
- Input and communicate appropriately notice of cancellations, non-renewals etc….
- Operate a variety of standard office machines, including personal computer with a variety of software, phone, fax, calculator, and shredding, photocopy, and mail machines
- Establish and maintain effective working relationships with co-workers, supervisors and the general public
- Assist with special projects as assigned by management
Knowledge, Skills, and/or Abilities:
- Good written and verbal communication skills
- Ability to successfully interact with a variety of people
- Working knowledge of the insurance industry is desired
- Knowledge using Applied/EPIC, Microsoft Outlook, Excel and Word
- Attention to details
- Willingness and flexibility to adjust to varying schedules
- Able to coordinate resources and responsibilities
- May be required to work overtime as necessary
Education and/or Experience:
- High School graduate or general education degree (GED), college preferred
Preferred Qualifications:
- P&C License
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
