Job Type

Description

Days Off: Saturday, Sunday

Shift: Office Day

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits:  Employee Assistance Program (EAP), Flexible Spending Account (FSA),  ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

DESC  (Downtown Emergency Service Center) is a nonprofit organization working  to help people with the complex needs of homelessness, substance use  disorders, and serious mental illness achieve their highest potential  for health and well-being through comprehensive services, treatment, and  housing. Our vision is a community where no person is abandoned,  ignored, or experiencing homelessness.

As the region's  leading provider of services to multiply disabled adults who have  experienced chronic homelessness, DESC serves almost 2,000 people each  day. Our integrated service model is designed to help people secure and  maintain appropriate, safe and affordable housing. DESC is recognized  nationally and regionally as an innovator in developing solutions to  homelessness.

JOB DEFINITION:

In conjunction with the SAGE Program Manager and other supervisors, a supervisor of the SAGE program oversees all aspects of long-term case management services, and works closely with other DESC programs to assure successful coordination of care and promotion of recovery to the highest degree possible.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist the SAGE Program Manager in planning, implementation and coordination of long-term case management mental health services at the agency.
• Support and train case management staff toward improved care standards and practice skills.
• Coordinate with DESC programs to assure successful transition of consumers to long-term case management.
• Coordinate and participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff; participate in clinical reviews and case conferences.
• Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas.
• Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers.
• Supervise and review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures.
• Oversee compliance with documentation requirements of relevant WACs, King County, PHP and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager.
• Provide individual supervision and consultation for team members.
• Conduct performance evaluations of clinical staff on scheduled basis and keep supporting documentation in confidential files.
• Participate as a regular member of various committees to assure efficient, accurate, and quality work performed by self and supervisees.
• Track various matters through chart review and database reports to assure timeliness and accuracy of program work.
• Maintain familiarity with agency and mental health system policies and procedures and assure adherence to these procedures. Identify need, and advocate for, modification to procedures.
• Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system.
• Provide clinical case management services for a small caseload, and, as needed, to support team members.
• Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services.
• Teach and promote outreach services and active integration of recovery-based service with all clients.
• Other duties as assigned.

LIVING CONDITIONS:

• Support clinical staff in planning and participating in unit mitigations for clients. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to supporting staff with work in clients' units and ensuring work orders are filed in a timely manner. 
• Collaborate with other supervisors and designated management to ensure that outlined unit mitigation guidelines are being followed. 
• Supervisors may need to step in the absence of clinical staff to help support with unit mitigation. 

Requirements

MINIMUM QUALIFICATIONS:

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
• Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
• One or more years' experience in community based behavioral health services.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Possess the skills and attitude to provide sound clinical and administrative supervision.
• Ability to communicate and work effectively with staff from various backgrounds.
• Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.

PREFERRED QUALIFICATIONS:

• Supervisory experience.
• Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington or actively pursuing one of these credentials.
• Qualified to provide Department of Health Approved Supervision to LICSW, LASW, LMFT and/or LMHC candidates.
• Bilingual in Spanish/English.

EQUAL OPPORTUNITY EMPLOYER:

DESC  is committed to diversity in the workplace, and promotes equal  employment opportunities for all staff members and applicants. The  Agency will not discriminate against any employee or applicant for  employment on the basis of race, creed, color, sex, gender, sexual  orientation, age, national origin, caste, marital status, or the  presence of any sensory, mental or physical disability in any employment  practice, unless based on a bona fide occupational qualification.  Minorities and veterans are encouraged to apply. 

Salary Description