About this role:

Wells Fargo is seeking a Change Implementation Consultant to join the E-Bill implementation team as a part of Merchant Services.

Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Implement the E-Bill Express product

• Build E-Bill sites as well as configure and test them

• Implement a suite of merchant products in a customer facing role by completing the Statement of Work, defining project scope, testing, and successful transition to production support

• Provide day to day support in monitoring implementation tasks, and assist with necessary setup activities which aid in keeping the implementation project on track

• Apply project management methodology to facilitate less complex implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery

• Review basic knowledge transfer, data mapping, and account movement while exercising independent judgment to guide strategic initiatives that impact multiple systems

• Identify, and provide recommendations on effective training methods

• Participate in process improvement or product development and enhancement activities

• Assist and provide recommendations for resolving data, logistics, project support issues, and exercise independent judgment while developing experience in risk and compliance requirements

• Collaborate and consult with peers, management, technology, and compliance

• Interact with Implementation Manager and Team Leads, to deliver updates to project goals including internal progress and status reports

• Special projects as assigned

Required Qualifications, US:

• 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• E-Bill Express experience/aptitude

• Familiarity in building payment sites

• Credit card or payments or merchant experience

• Technical aptitude and background with configuration and product setup

• Implementation experience in the financial services industry

• Strong project management skills including the ability to handle multiple projects concurrently that are in various stages with various priorities

• Electronic payments experience, specifically with ACH and card payments

• Treasury product solutions experience

• Excellent communication skills and ability to articulate complex material to a diverse audience

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to develop partnerships and collaborate with other business and functional areas

Job Expectations:

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• Ability to travel up to 5% of time

• This position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.