Position Summary:

This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Inside Sales Representative will work in a team environment, with outside sales.

Position Responsibilities may include, but not limited to:

• Generate new and repeat sales by providing product information in a timely manner
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Determine customer requirements and expectations in order to recommend specific products and quantities
• Accurately process customer transactions such as service requests, orders, or returns
• Educate customers about products in order to improve product related sales and customer satisfaction
• Setup and maintain electronic customer files
• Present a professional image at all times to customers and vendors
• Other projects or duties as assigned.

Required Skills and Experience:

• High School Diploma or equivalent
• Proven advanced bilingual skills, both verbal and written in Spanish, Bilingual skills will be tested, candidate must achieve a score of 85% or higher on Profiles language test
• Must be 21 years of age
• Ability to independently resolve problems
• Excellent verbal and written communication skills
• Experience with verbal presentation skills, strong attention to detail
• Ability to multi task in case of shifting priorities and follow through to completion
• Proficient in Microsoft Office
• This position must pass a post-offer background and drug test.

Preferred Skills and Experience:

• Bachelor’s degree, or 1 year of sales work experience, or 6 months of previous beverage sales experience
• Proficient working with CRM software and/ or Microsoft Office Suite

Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.