Hyatt Regency Atlanta

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on demonstrating Care in all aspects of their role.

The Assistant Director of Operations - Food and Beverage is responsible for overseeing and directing the leaders of the Food & Beverage Function including Event Services (Banquets).

Duties include:

• Responsible for management of the overall Food and Beverage operations
• Implement and maintain F&B sales/marketing programs
• Direct and oversee training/learning/development
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and colleague satisfaction
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

What you can expect:

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, discounted and complimentary rooms at Hyatt’s across the globe and much more!

Qualifications

• 6 years or more of progressive hotel Food and Beverage experience
• Candidate must have a flexible work schedule including weekends and evenings
• Service oriented style with professional presentations skills
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts