How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Why Join the Michigan Medicine Interpreter Services?

This position serves as a health care interpreter for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other interpreters with diverse backgrounds. As the Interpreter, you will convey health care information between monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will also need to have a passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC). You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County.

Additionally, you'll have the opportunity to participate in committees and complete projects as assigned.

What Perks and Benefits Can You Look Forward to?

Excellent medical, dental, and vision coverage starting on day one of employment
Generous Paid Time Off (PTO) and paid holidays
2:1 match on retirement savings
Relocation reimbursement
Flexible schedule
Free continuing education credits
Career ladder with promotion opportunities
We will provide you with all the necessary equipment in order for you to perform your job duties

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
Render services through a combination of remote and on-site interpretation
You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other interpreters with diverse backgrounds
Interpret for over-the-phone (OPI), video (VRI), and in-person assignments
Work with other members of the Interpreter Services staff to coordinate appointments
Provide sight and written translation of Michigan Medicine documents for patients as needed
Document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services guidelines and procedures
Communicate Interpreter Services resources and protocols to hospital staff and patients
Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC)
Perform other duties as assigned.

Required Qualifications*

Associate's degree in a healthcare field or an equivalent combination of education and experience
Oral and written fluency in English and Arabic
Certificate from a nationally recognized Medical Interpreting course encompassing at least 40 hours of training or willingness to take and pass such a course before starting the position.
Knowledge of medical terminology
Must pass a 3rd party Language and Interpreting Assessment.
Reliable means of transportation and a valid USA driver's license are required for this job.

Desired Qualifications*

National medical interpreter certification (CHI or CMI)
Health care interpreting experience preferred
Excellent organizational skills
Proven customer service abilities
Experience using scheduling databases

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

In addition to the screenings indicated above under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.