P&C Insurance Administrative Assistant/Account Coordinator (New Orleans) at NFP in New Orleans, LA

Who We Are:

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of Role:

This office houses a small team of Property and Casualty Insurance professionals. The Administrative Assistant is responsible for handling a wide range of administrative-related tasks while supporting the team. You must be able to make sound decisions while working independently and with minimal supervision. You must be exceedingly well organized, and adaptable and enjoy the administrative challenges of supporting a team and diverse people and programs.

This is a full-time, exempt position, working from our New Orleans office (Central Business District). Work hours are M-F, 8:00-4:00pm.

Essential Duties and Responsibilities:

Office Coordination

Meeting coordination
Office space maintenance (landlord interaction)
Receptionist duties (answers and triages phone calls, book meetings, update employee listings, handle technology request, order supplies)
Manage/inventory supplies and promotional and adhoc items
Storage / File Retention

Operations

Coordinates with IT consultant for maintenance and problem-solving of computer equipment and software, network issues, servers, and purchase of new equipment.
Copier Maintenance and problem solving
Monitoring and tracking of staff's continuing education credits and professional licensing

Account Coordination

Creates and maintains client files under office procedures
Prepares ID cards, certificates of insurance, Accord applications, binders and cancellations under the direction of more senior-level staff
Verifies that documentation (policies and endorsements,) and information requested are accurate
Perform policy checks, audit checks, and the process for completing coverage checklists and coverage recommendation letters (under the direction of senior-level staff)
Verifies the accuracy and compliance of requested documentation (policies and endorsements)
Processes premium and non-premium endorsements, and follows up with carriers for outstanding policies, endorsements, corrections, etc

Knowledge, Skills, and/or Abilities:

Proficiency with MS Office Suite. Outlook, Excel and Word at intermediate or advanced level required
Comfort with technology and using CRMs is ideal as you will have data management/data entry responsibilities
Excellent calendar management skills with meeting planning experience
Ability to work both independently and within a team environment
Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information
Be a self-starter and can make sound independent decisions
Ability to successfully interact with a variety of people/personalities
Exceedingly well organized, flexible, and able to prioritize in a time-sensitive environment is key. Must-have comfort with quick-changing deliverables
The ability to manage multiple priorities and calendar requests to ensure each meeting is given the proper prioritization
Must have an eagerness to learn and to support
Ability to maintain strict confidentiality when appropriate
Proven ability to work individually or collaboratively as part of a team

Education and/or Experience:

Bachelor’s Degree or business certificate or similar education preferred. HS Diploma or equivalent is required
Experience in a corporate support role such as administrative or operations is preferable and within P&C insurance is ideal
3+ years of office admin/management/ops experience is ideal

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000 – $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.